I can honestly say I'm beyond disappointed with the service I've received since I've joined the monsoon community when I first got my hava box.
Ever since I joined the community I saw this part of the forum and said to myself "Oh great, they're working on it"
Checked back every few weeks to see if there's any updates (which as we all very well know, there haven't been). No worries, I figure they're working hard away at getting one out..
Until I hear about the Vulkcano
But, hell I figure they're working on getting the players out for that, while updating ours to be relatively the same to the Vulkano's and INCLUDING A MAC VERSION.
I follow the update of the Vulkano expecting them to announce it any day now.. I see it come out, check back here and what do I see?
Still no mac player. What an absolute disgrace of a company. I understand you slow down work on a product and even abandon it once you've released a few new versions (we're at ONE so far; last time I checked Microsuck still had updates for Windows XP, and that's TWO amazingly awesome failures later) but this is ridiculous. The ONLY people that seem to be working on the Mac player is the MAC community. They've even got an IPHONE player out (same relative coding, structure, etc.) but they can't be bothered with making a Mac client because they would have to give it away instead of charging $20 for it.
They've even CLOSED SDK for Macs, which really amazes me, because if someone DID actually get one working I'm sure they would give it (or sell it at this point) back to monsoon and then they could actually say that they had a Mac player instead of simply lying to us by saying: "in development".
I for one can say that I won't be recommending to anyone to get anything by Monsoon. I really liked it because it was an affordable alternative to the SlingBox, but if this is the level of "service" we're going to get with this company I say forget em. I'll pay the extra $100 if I can get a working player and support from the company.